Practice for life and soul coaching for self-awareness

Privacy and cookie statement

 

Lotus Lifecoaching, located at Javastraat 104 A, 6524 MJ Nijmegen, is responsible for the processing of personal data as shown in this privacy statement.

Lotus Lifecoaching

Dr. Indah Courtens
Javastraat 104 A
6524 MJ Nijmegen, The Netherlands
Telephone: 0031 – 6 – 362 16 149

lotus@lotuslifecoaching.nl
www.lotuslifecoaching.nl

Lotus Lifecoaching attaches great importance to your privacy. Personal data that you provide to us are therefore treated with the greatest possible care. Processing of personal data is done in accordance with the requirements set by the Personal Data Protection Act and the General Data Protection Regulation (AVG).

Your data will not be passed on to third parties for marketing purposes. Lotus Lifecoaching only provides your data if this is necessary for the implementation of our agreement with you or to comply with a legal obligation.

To perform our services, we only provide the required information to the retreat resort or hotel, the retreat organizers with whom we collaborate, and, where applicable, the taxi, bus or airline companies. We process your data solely for our internal administration and for our own analysis and marketing purposes.

With the companies managing our automation, website and database, such as Anima communication & design, we have explicit agreements to ensure the same level of security and confidentiality of your data.

 

Personal data that we process

By making use of our services you agree to Lotus Lifecoaching processing the personal data provided by you. Below, please find an overview of the personal data we process:

  • First name and surname
  • Address details
  • Telephone number
  • E-mail address
  • Occupation
  • Age
  • Gender
  • Where applicable: bank account number for invoicing

When participating in a retreat, you are also asked to provide a home stay telephone number in case of an emergency. This number is carefully shielded and managed by Indah Courtens, privacy supervisor and owner of Lotus Lifecoaching.

Any dietary requirements are passed on to the retreat resort. Your permission will be requested for this.

E-mail addresses will only be passed on to fellow participants of retreats, courses or workshops in which you participate, after consultation and with your permission.

If you complete a contact form via the website or send us an e-mail, the data you provide us will not be kept any longer than strictly necessary to achieve the purposes for which they are collected. If you have not been active with us for five years, we will remove your data from the records. If you participate in a course, workshop or retreat, your data will be saved for ten years.

 

For what purpose and on what basis do we process personal data

Lotus Lifecoaching processes your personal data for the following purposes:

  • to engage and perform all our services: consultations, coaching, meditation courses, retreats and 1 or multi-day workshops
  • to be able to call or e-mail you if necessary to perform our services
  • to inform you about changes to our services
  • to inform you about new services
  • to manage your payment

Lotus Lifecoaching also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

 

Browsing information and cookies

Browsing information means data that we collect regarding your activities on our website by using cookies. If for any reason your browsing information is linked to data with which you can be identified, we will treat these data as personal data.

A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit our website. The purpose of the cookie is to distinguish your browser from all other browsers that visit our website. By recognizing your browser (IP address, location data, device type) we are better able to serve you. Recognizing your browser does not mean that we can identify you on the basis of your name, e-mail address or other specific identifiable personal data, because the cookie is only an identification card of the browser.

Lotus Lifecoaching uses functional, analytical and tracking cookies as a purely technical functionality. The functional cookies ensure that our website functions properly. With the analytical and tracking cookies, anonymized data about your surfing behavior is collected. This way we can see how visitors use the website and based on that we can improve and optimize the website in order to offer you tailor-made services.

We do not use advertising cookies.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. See the Help function of your browser.

 

Google Analytics

Cookies are also placed on this website by third parties. This is a pixel from Facebook and cookies by Google Analytics. We make use of this Google service to keep track of and receive reports on how visitors use the website. The information that Google collects is anonymized as much as possible. Your IP address is explicitly not shared.

 

Viewing, modifying or deleting data

You have the right to request and view, modify or delete your personal data known to Lotus Lifecoaching. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data. You can contact us at any time by sending an e-mail to: lotus@lotuslifecoaching.nl.

 

How we protect personal data

Lotus Lifecoaching takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modifications. If you have the impression that your data are not properly protected or there are indications of misuse, please contact: lotus@lotuslifecoaching.nl.

 

Adjustments privacy and cookie statement

We reserve the right to adjust this privacy and cookie statement. Changes will be published on this website.

 

Questions

Should you have any questions or comments regarding our privacy statement, please contact: lotus@lotuslifecoaching.nl.

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Lotus Lifecoaching

Dr. Indah Courtens  |  Javastraat 104 A, 6524 MJ Nijmegen, The Netherlands | Telephone: 0031 - 6 – 362 16 149 | E-mail: lotus@lotuslifecoaching.nl